Terms of Service
Last updated: 2 October 2026
These terms apply when you use this website or buy IT consultancy or LinkusPBX cloud telephony from HyperCloudSoft Private Limited (UEN 201702932M), 22 Sin Ming Lane, #06-76 Midview City, Singapore 573969 (“we”, “us”).
What we sell
We supply cloud phone systems and related IT consultancy. A written quotation or order confirmation is the contract for paid work. Website copy, chat recommendations and plan tables are estimates until we confirm them in writing.
Phone-system price excludes telco
LinkusPBX monthly fees cover the phone system (extensions, features, platform). They do not include your telco line, telco subscription, or external call charges. Those are billed by the telco, unless a quotation says otherwise.
Number porting
Keeping an existing number depends on the current telco and line type. PSTN and ISDN numbers need a technical check before we confirm portability. We will not treat a website or chat answer as a porting guarantee.
Demos and advice
A product demo or AI sales-advisor recommendation does not create a paid subscription. You still need to accept a quotation before service starts.
Commitment, billing and changes
Published monthly rates require an annual commitment. The quotation confirms the payment schedule, applicable tax, setup, hardware and third-party charges. Renewal, cancellation notice, upgrades, downgrades and any applicable refunds are governed by the accepted quotation and vendor terms; a website recommendation does not establish these conditions.
Support and availability
The published 99.9% platform SLA is subject to the vendor contract, scope, exclusions and remedies. It is not a guarantee of uninterrupted internet, power, devices or carrier service. Your quotation confirms support hours, contact channels, escalation and any response commitments.
Acceptable use
You must use the service in line with Singapore law and the LinkusPBX / Yeastar terms that apply to the platform. We may suspend service for unpaid invoices, abuse, or legal risk after reasonable notice where practical.
Liability
To the extent permitted by Singapore law, we are not liable for indirect loss, lost profits, or telco outages outside our control. Nothing in these terms limits liability for fraud or for death or personal injury caused by negligence.
Names and marks
LinkusPBX, Yeastar and Yeastar P-Series are trademarks of their owners.
Website
This site is provided as-is. We may change prices, plans and these terms. The date at the top of this page is the current version. Personal data is handled under the Privacy Policy.
Governing law
These terms are governed by the laws of Singapore. Singapore courts have exclusive jurisdiction.
Contact
Email: enquiry@hypercloudsoft.com
Singapore: +65 8791 2456
Website chat: Chat with us